Asendar™ vs ThoroughCare for Collaborative Care (2026)
Last updated · facts checked on October 29, 2026
Quick answer
ThoroughCare is care management software whose CoCM module selects codes across 99492, 99493, 99494 and G2214 and names ten EHR integrations. Asendar goes beyond the assessment: patients have honest conversations with AI between visits, and the care team understands them through what they actually say, while the required scores and billing paperwork are handled for you. It is built for small clinics, with a published price ($199 a month or $2,000 a year per clinic) and a 15-day free trial. ThoroughCare does not publish pricing or a free trial.
What Asendar is: New tools for therapists. Asendar is a new category of therapy tool, a new way of seeing the problem. It does not replace your notes, your assessments or your EHR; it adds real insight from real conversations. Collaborative Care is one way clinics use it.
Side by side
| Asendar™ | ThoroughCare | |
|---|---|---|
| Type | Software | Software, with clinical advisory services |
| Who it is for | Small and mid-size clinics running CoCM, including solo practices | The site lists ACOs, care coordination providers, health plans, home health agencies, pharmacies and physician groups |
| How it understands the patient | Through honest conversations with AI between visits, surfaced to the care manager and psychiatric consultant (brain button to ask anything about a patient; Mental Readiness Score). Scores still run in the background for billing | Through measurement-based assessment tracking; its blog names PHQ-9, GAD-7 and DAST-10 |
| Registry and caseload | Yes: caseload list, Today list of who is due, At risk list of patients short of their minutes | Yes: "One registry where the care manager works the caseload" |
| Care-manager time tracking | Yes: log care-manager contacts and minutes from any screen | Yes: time logged in the registry |
| Billing code suggestion | Yes: shows which code each patient-month supports so far (99492, 99493, 99494, G2214) | Yes: "Automatic CPT code selection across G2214, 99492, 99493, and 99494" |
| Measurement (PHQ-9, GAD-7) | PHQ-9, GAD-7 and PCL-5, auto-assigned monthly and scored for you (supporting paperwork, not the core) | Measurement-based assessment tracking; its blog names PHQ-9, GAD-7 and DAST-10 |
| Psychiatric caseload review | Yes: psychiatric consultant review requests from the caseload | Yes: the psychiatric consultant's review is captured in the record |
| EHR integration | Patient-enabled: when a patient connects Apple Health, Asendar can bring in their records from Epic and other EHRs that share with Apple Health. No direct clinic-side EHR interface yet; a PCP summary copies into your EHR as text, and data moves by CSV export | Named: athenahealth, AdvancedMD, Azalea Health, DrChrono, Elation, Epic, gGastro, MEDENT, PointClickCare and Veradigm |
| Published pricing | $199 a month or $2,000 a year per clinic, whole care team | Not published |
| Free trial | 15 days, no card needed | Not published (it offers a free analysis, which is not a trial) |
| Setup | Self-serve sign-up; no sales call needed | Not published |
When ThoroughCare is the better choice
- You need integration with a named EHR: ThoroughCare lists athenahealth, AdvancedMD, Azalea Health, DrChrono, Elation, Epic, gGastro, MEDENT, PointClickCare and Veradigm.
- You run several care management programs and want them on one platform.
- You want clinical advisory support with the software.
When Asendar™ fits
- You are a solo practice or small clinic and want to see the price first: $199 a month or $2,000 a year per clinic, for the whole care team.
- You want to try it with your own team before you buy: a 15-day free trial, no card, no sales call.
- You want the month's code shown as you log minutes (99492, 99493, 99494 or G2214) and a billing packet as CSV and PDF at month end.
- Your patients would use a companion app between visits.
Where Asendar falls short.
- A newer vendor. Asendar has a shorter track record than the longer-established names on this page.
- No direct clinic-side EHR interface yet. Patients can connect Apple Health to bring in records from Epic and other EHRs. The PCP summary copies into Epic or another EHR as text, and data moves by CSV export. If you need an integration that writes into your EHR, ask us where it stands, or look at vendors that name your EHR.
- Software, not staff. Asendar does not supply care managers or psychiatric consultants. You need your own, or a staffing partner.
- Built for small and mid-size clinics. Large health systems with enterprise procurement and reporting needs may be better served elsewhere.
Sources
Every vendor fact on this page comes from the vendor's own public website, checked on October 29, 2026. Where a vendor does not publish something, the table says “Not published”, which does not mean the product lacks it. Ask the vendor. Vendors change their products and pages, so confirm before you buy. If anything here is out of date, tell us and we will correct it.
Common questions
Is there a ThoroughCare alternative for small clinics?
Yes. Asendar is Collaborative Care software built for small clinics, with a published price ($199 a month or $2,000 a year per clinic) and a 15-day free trial. Other options include NeuroFlow, Mirah and Concert Health; see the full comparison.
How much does ThoroughCare cost for CoCM?
ThoroughCare does not publish pricing on its website (checked October 29, 2026). Ask the vendor for a quote. Asendar's price is published on its pricing page.
Does ThoroughCare offer a free trial?
ThoroughCare does not publish a free trial on its website. Asendar offers 15 days free, no card needed.
Which tracks the CoCM billing codes?
Asendar shows which code each patient-month supports (99492, 99493, 99494 or G2214). ThoroughCare: Yes: "Automatic CPT code selection across G2214, 99492, 99493, and 99494".
Can I move from ThoroughCare to Asendar?
There is no automatic import from other vendors. Export your caseload from your current tool, then ask us how to bring your active patients over.
Published by Asendar™ (Ignite Synergy™). Education only, not medical, legal or billing advice. Payers set their own rules: verify with your payer and your Medicare Administrative Contractor before you bill.
Run Collaborative Care in Asendar™
A registry, care-manager minutes per patient per month, PHQ-9 and GAD-7 follow-ups and a monthly billing packet, in one place. $199 a month or $2,000 a year per clinic, with a 15-day free trial, no card needed.
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